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FAQ's

The Holland Festival is an All-Ages Festival. However the licensed area is 18+ only

Do I need to speak Dutch?

Not at all! The festival is designed to cater to both people that are fluent in Dutch, as well as people that do not speak a word of Dutch at all.

Date, Place and Time

Saturday 27th April 2024

The Event Centre - Caribbean Gardens - 1280 Ferntree Gully Rd Scoresby

Gates Open: 10am

Festival Finishes: 5pm

Tickets

Tickets are available at Ticket Booth inside the venue near the pavilion on the day of the Festival, as well as online.

Tickets can be purchased by credit or debit card via the website at any time (if there are queues – use your Smartphone!)

Early Bird Discounts (25%,20%, 10%) applied to tickets purchased prior to Festival Day.

25% before End 2023

20% from Xmas to end March 2024

10% from March 1st to Festival Eve.

On the day of the Festival online sales are the same as the gate prices.

DOGS on leashes are allowed. (normal poo conditions apply)

Please read the Festival’s Terms and Conditions prior to purchasing a ticket.

2024 Tickets

Ticket Type	Ticket Cost	Discount
Adults	$22	Early Bird Discounts of 25%, 20% or 10%
Seniors	$16	Early Bird Discounts of 25%, 20% or 10%
Children - 13yo - 18yo - Unlimited Sjoelbak included (great prizes) -	$10	Early Bird Discounts of 25%, 20% or 10%
Children - 12 & under - Inc. unlimited carnival rides. Children too young to go on the rides are free and don't require a ticket.	$10	Early Bird discounts of 25%, 20% or 10%
Groups of 30 or more	$10 per person	No Discount

Entry / Entry Festival Entrances

Entry to the festival carparks via:

1280 Ferntree Gully rd Entrance - Parking free inside the venue
Stud rd entrance - Parking free inside the venue
- Ticket booths sited near the entrance to the pavilion inside the venue
- Bags may be checked as per our terms & conditions
- Vendors, Volunteers & Exhibitors enter via the same gates

Age & Covid Restrictions

Attendees with Adult Tickets will need to show proof of age to gain entry to the festival’s areas where alcoholic beverages are sold.
Covid restrictions will be as mandated by government. Non are expected.

What to Bring

While the festival will aim to meet all the needs of our attendees, there are some things that you should bring with you to make your time more comfortable.

Your Ticket (electronic copies on your mobile phone or printed/hardcopy tickets)
Proof of Age ID (if you wish to enter 18+ Licensed Areas)
Proof of age if you are a mature Child but still 18yo or under
Hat & Sunblock if a sunny day
Dogs will be allowed in 2024
Mobile Phone Charger Cable (there will be a charging stations, but you must supply your own cable)
A picnic blanket for the grassed areas, although there will be tables and chairs provided everywhere around the site.

Parents Change Room

To assist people with infants and toddlers, the festival will provide a space for parents to change their children. The festival will also provide a bin for parents to dispose of (bagged) disposable nappies.

Accessibility

The Event Centre has a large toilets block outside the pavilion that caters to people with physical restrictions. Our Volunteers will make it their job to assist those who require it with the best possible parking spots and/or drop off points.

Prohibited Items

The festival aims to provide a safe environment for all attendees. We are also bound by the rules of the Berwick Showgrounds and Victorian State Government. As a result, there are some items that are not permitted in the festival.

Items that may cause injury, public nuisance, or safety concerns
Alcohol from outside the festival*
Aluminium cans
Animals (jacketed assistance animals are permitted)
Bags and Eskies that are too large to be stored under a seat
Flares and fireworks
Glass items
Illegal substances, including controlled, dangerous or illicit drugs
Laser pointers
Musical instruments and/or noise makers (drums, whistles, horns, etc) without a Performer Pass
Skateboards, skates, scooters, and/or helmets of any form other than standard bicycle helmets
Tripods and/or professional recording devices unless you have a Media Pass
Weapons and items that could be reasonably mistaken to be a real weapon

We want to keep our alcohol license, so please do not bring any BYO alcohol on site. Our license requires that all alcohol must be sold and consumed within the licensed areas.

Smoking is not permitted within the site except within the Designated Smoking Area that we will set top outside the pavilion. Smokers are requested to bring a container for their cigarette butts as they are responsible for disposing of their waste products off-site.

Attendees that are carrying prohibited and/or illegal items/substances will forfeit their ticket and will be escorted from the premises. Where appropriate, the police will be contacted.

There will be festival staff at the ticket boxes that can be consulted if there is any doubt as to if an item is permitted.

Dietary Restrictions

The festival seeks to have food vendors that can cater to all dietary restrictions. Food vendors will do their best to cater to vegetarian, Vegan, gluten-free, nut-free, and/or dairy-free.

If you have a specific food allergy, please feel free to contact the festival via info@hollandfestival.org.au and we will do our best to enquire with our Street Food vendors to see if any of them can cater to your needs

Waste Management

The Holland Festival is committed to providing a clean festival environment with minimal impact to the environment.

We thank all of our attendees for helping us to minimise the festival’s impact on the environment by using the appropriate bins for all their waste.

Travel to the Festival “Dutch Style”

The most iconic Dutch method of transport is to travel by bicycle.

A safe secured area will be designated while you enjoy the festival (BYO locks and chains).

Public Transport

The event centre is about 10km from Glen Waverley Stations. It costs around $8-12 to get to the Event Centre from the Station via Uber. Buses are also available.

Refund Policy (inc. for Covid)

Tickets are not refundable, but they can be transferred to another person. Once a ticket has been scanned in for entry to the festival it cannot be used again by someone else.

All ticks will be refunded if the event is cancelled for any reason because of Covid. Tickets will also be refunded to anyone diagnosed on Festival day with Covid but proof from a health professional is required.

Patrons that purchase goods from vendors that are faulty or not as described should contact the stallholder directly. All stallholders have a website or Facebook page listed in their listing on their respective pages.

Parking

There is sealed parking on-site for 4000 cars. Entry to the car park is possible from Ferntree Gully and Stud rds. Rotarians will be managing car parking to ensure you get the best possible available space and that the elderly and invalid have parking close to the entrance. You are encouraged to make a gold coin donation to them for their efforts. Every cent will be donated to charities.

What is the Festival’s Privacy Policy?

The Holland Festival Inc respects the privacy of all individuals from whom they interact with. The festival will not disclose any specific information about an individual nor our customer database to a third party unless directed by law.

The festival will collect, store, and use information about people that purchase tickets, complete feedback forms, participate in competitions, and/or subscribe to the festival’s email list for the purpose of market research and to promote future festivals.

You may request a copy of the information the festival holds about you, or to be removed from our customer database at any time by sending an email via the contact page: Contact Us

How Do I Contact the Festival Organisers?

The festival organisers can be contacted via the Contact Us page

Holland Festival

Melbourne Holland Festival

FAQs